New Minecraft Launcher Launcher Starts With A Grey Screen

System Restore is your first line of defense. It can help you return to a time before an issue began, as a time machine. You can always undo it in the event that it doesn't work. You can go through the tutorial first and then restore to where you were before it began. If System Restore is not enabled on the C drive, do it now to make it available in the future.

If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here: https://www.tenforums.com/tutorials/8280-hide-s...

Even if you've already tried the steps I give here repeat them in order:

1) Run the Store app troubleshooter at Settings>> Update & Security> Troubleshoot.

2) Search for and install game updates in Microsoft Store app > Hub (three dots on top right) > Updates.

3) Reset Minecraft in Windows Settings > Applications > Applications and Features > Minecraft > Advanced Option Repair or Reset. Restart your computer and try it again.

If none of these work, uninstall Minecraft from Settings, reboot your computer, and then install MS Store Hub (three dots on the right-hand side of Store app).

4) The driver for Display is so important that updating it is sometimes not enough. We must do everything to get it working properly.

Update the driver for your Display on your PC or the Display adapter maker's Support Downloads website for the exact model number, HP Serial Number or Dell Service Tag - which is located on the sticker on the PC.

You can also check for BIOS/UEFI firmwares, the latest chipsets as well as network, sound and other drivers by right-clicking on the Start Menu.

If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/... or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e... or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

Display issues can be solved by rolling back or uninstalling the driver via the Display Device > Driver tab. Then restart your computer to reinstall the driver.

You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

Then you will know you've tried everything except to Windows Update drivers.

You can adjust the resolution of the screen until it appears good. Go to Settings > System > Display.

5) If nothing else helps then contact Minecraft Support here: https://help.minecraft.net/hc/en-us/requests/new

I hope you find this useful. Feel free to ask back any questions you may have and keep me informed. If you'll wait to rate whether my article solved your issue I'll work with you until you are satisfied.

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